Computer & Technology Help Desk Services
Dolomite Enterprises offers UNLIMITED computer help desk support to customers of all sizes.
Our computer help desk
services integrate seamlessly with existing customer environments to provide a comprehensive solution for any client
- regardless of size, type or location. Once contacted for support, we can quickly access your computer and resolve
issues immediately, without having to take extra time to come to your office, minimizing your downtime. Computer
help desk services include:
- Unlimited Computer Technical Support to End Users
- Real-Time Application Training
- Answers for "How-To" Questions
- Dedicated Workstation Support
- Dedicated Server Support
Dolomite's technical and non-technical help desk solutions can improve your business efficiency and solve your computer technical needs, regardless of whether they are simple or complex issues. Our help desk service does not stop at just the computers. With Dolomite's Help Desk server, you can receive support on printers, routers, switches, phone systems, POS equipment, and more. Dolomite supports equipment from IBM, Dell, Compaq Computers, HP, Toshiba, 3Com, Nortel, Cisco Systems, Untangle, Acer, Lexmark, and many others.
- Business Bronze Support - Support during normal business hours - 9AM to 5PM, Monday through Friday (holidays excluded) - $25/workstation, $49/server
- Business Silver Support - Support 24 hours per day, Monday through Friday (holidays excluded) - $28/workstation, $99/server
- Business Gold Support - Support 24 hours per day, everyday (including holidays) - $31/workstation, $149/server
Business Assisted Help Desk
Already have IT Support on site, but need additional assistance to reduce work-load? Try our Business Assisted Help Desk service, and learn how we can seemlessly integrate into your environment to complement your technical personnel. The Business Assisted Help Desk service can be a second and third tier support level giving every opportunity for in-house personnel to resolve issues and reduce technical costs.
Microsoft Vista Migration & Support Assistance
Dolomite Enterprises provides support for Microsoft Windows Vista and Vista related applications and software. If you are a business or residential customer in need of Microsoft Windows Support, please call us at 1-866-575-3690. Dolomite supports Microsoft Vista and can help you prepare your system for migration a Vista upgrade. We provide both on-site and remote assistance to help support all of your Microsoft Vista and other Microsoft Software support needs.
If you are preparing to move to Microsoft Windows Vista, and would like a free migration compatibility audit of your network, please contact us.
Please Note: Service Pack 1 for Microsoft Vista was released in early April. This service pack helped resolve multiple problems and closed many vulnerabilities on previous releases of Microsoft Vista. To find out how to get assistance getting your Vista system upgraded to include the Vista service pack, please call us - 1-866-575-3690.
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